Lunch and Learn: Dealing With Difficult People

A Special Program with Michele Mattoon and Jim McKean, for all Bloomington Area Business and Organizational Professionals

Click here to register now

Lunch and Learn: Dealing With Difficult People is a special 2 hour interactive live event that will be held February 3rd, 2015 from 11am-1pm at the Monroe County History Center in Bloomington, Indiana. Lunch will be provided. The program is free, but advance registration is required.

To insure a high quality experience and individualized attention for all participants, attendance will be limited to 50 people. Registration is offered on a first come basis. So if you’d like to attend, don’t delay! Call Derek Richey at (812) 345-9712 or contact us for more information. See below for a description of this event. Click here to register now

conflict-6472532_s

Do You Ever Have To Deal With Difficult People?…

Of course! We all do at one time or another. Perhaps you’re trying to build consensus for change, make headway on a new plan, or just want to meet deadlines to finish a project. Unfortunately, there may be a few staff members who consistently block your way forward, keeping you from meeting organizational goals efficiently. All of us have had to work with difficult or challenging employees or co-workers. In this workshop, we’ll explore some strategies that will help you work more effectively with even the most difficult people.

Don’t miss this valuable and engaging program for all Bloomington Area Business and Organizational Professionals. Join featured speaker Michele Mattoon and facilitator Jim McKean on February 3rd, 2015 for this fun and informative event!

In this workshop you’ll explore:

  • The Difference Between Resisters & Saboteurs

  • Effective Communication Techniques for Reaching Resisters

  • Building Consensus Among Staff

  • How to Pick Your Battles in the Workplace

  • Leadership & Handling Conflict

To insure a high quality experience and individualized attention for all participants, attendance will be limited to 50 people. Registration is offered on a first come basis. So if you’d like to attend, don’t delay! Call Derek Richey at (812) 345-9712 or contact us for more information.

Click here to register now

More info on the featured speaker and your facilitator:

MicheleMattoon-IMG_0515

Michele Mattoon – Coltrain Group, CEO

Michele Mattoon is chief executive officer of Coltrain Group LLC, and director of the non-profit National School Reform Faculty. She works with businesses, organizations, and educators around the world in professional collaboration groups, strategic planning sessions, conflict resolution, mediation and other work related to collaboration and communication. Michele is also trained in the teaching of Mindfulness-Based Stress Reduction and regularly teaches groups techniques for managing stress. Before Michele began training and consulting, she was an educator for 26 years. She received the Hoosier Educator Award in 2000 and the Dorothy Johnson Award for Excellence in Education of Young Children in 2001. She earned her B.A from Indiana University and is a long time resident of Bloomington, Indiana.

Michele Mattoon has worked with clients from a variety of businesses and organizations, including the American Museum of Natural History, Indiana University, the Bloomington Chamber of Commerce, The Deborah Meier Institute, the National School Reform Faculty, Indiana University-Purdue University Indianapolis, the VOICE youth smoking cessation program, West Palm Beach State College, and the New York City Zoo and Botanical Gardens.

 

JimMcKean-SAE_7833_300xJim McKean – Coltrain Group, Senior Consultant

Jim McKean is a coach, writer and consultant, based in Bloomington, Indiana. He is known for his group facilitation skills and his deep insights into business models and leadership. He is a trusted adviser to company leaders and skilled at helping leaders map new directions, at designing measurement systems to track progress against goals, identifying key leading indicators to increase the probability of success, and conducting risk analysis to lower the probability of failures in human and technical systems. Jim earned his M.B.A. from the Indiana University Kelley School of Business in Management and Decision Information Sciences. He completed the Six Sigma Belt training at Motorola University in Chicago and is a certified practitioner of the Franklin Covey 4 Disciplines of Execution and Vital Smarts Crucial Conversations. As Manager of Research for the IU Center for Entrepreneurship and Innovation, Jim led dozens of management consulting projects for privately held companies in the Midwest, including manufacturers, professional service companies, distributors and transport companies.

Jim McKean has worked with the Bloomington Chamber of Commerce, Pratt Visual Solutions, Bloomington Tech Partnership, Indiana Health Information Exchange, Indiana University, Indiana University-Purdue University Indianapolis, Voice Program, Kieffer Paper Mills, NorCote, Inc, Personnel Management Company, Kocolene Development Corporation, Indiana Youth Institute, Lilly Endowment, IU Health, WFYI, Hanapin Marketing, and JGA Associates.

Click here to register now

Sponsored by:

LBMC Logo

Coltrain Group LLC

 

Chamber logo 2